KineticD should launch automatically when you start your computer. You will see a four-colored icon appear on the taskbar (on the bottom right of the screen, beside the clock) of your computer. If the icon does not appear at startup, please go here.

When the backup client is running, it shows the status of its activity on the main window of the client. To open the client, simply double-click the icon on the taskbar. If the Status bar is not displaying activity and does not read "Backup is up to date", there may be problems with your backup.

If your system has not backed up in 5 days or longer, we send an e-mail informing you about the inactive system. To fix this problem, please go here.

Please browse through the list of possible errors to explore their meanings:

• Initializing System
• Lost Connection to Server
• Files Pending/Delayed
• Paused due to keyboard or mouse activity

Finally, if the backup client is running on your computer but you've noticed that the backups are not current, please go here.

See Also:

• Configuring Firewalls
• Backup is not Current
• Backup Software does not Launch at Startup
• Double System created
• Cannot see mapped drive when running Vista
• Temporary Location for Cache Files
• System is not backing up
• Error Messages in the Status Bar