To back up your data with
KineticD, you need to install and configure a small
piece of software that will connect your computer for our servers through the internet.
In order for your backups to be completed correctly, it's important to understand
the process of the software configurations. Please take a look at the most common
topics. Click on the name of each topic for more detailed information.
The Backup Client is designed for any PC's with Windows XP and up, including
servers. you will need an active internet connection for the duration of
the backups, and may need to configure your firewall.
Installing the Software
In order to install the software, you need to have an active account with
KineticD. To reach the installation link, simply
log into the web portal with your username and password, and go to the Download
tab. Follow the cues of the installation wizard to get the software onto your computer
and begin your backups.
The option of the backup client can be found by clicking on the Options icon in
the main dialogue box of the software. You will need to change the options to best
suit your backup needs.
What you back up is entirely up to you! The backup client will be able to backup
any files that your user account has full access to. Simply make the appropriate
choices in the Folder Selections window of
the backup client, and your files will be uploaded onto our servers.
The Folder Selections are located in the Folders tab of the Options windows for
the Backup Client. The folders represent the structure of your computer, and you
can browse through the folders that you have selected for backup, as well as change
those settings.
You need to setup a Data Recovery Agent to backup encrypted folders/files.
By default, the Backup Client is installed as a Windows Service running under the
SYSTEM Account's credentials. This works best for backing up server. In the case
of backing up workstations, it may be preferable to run the client as an Application
operating under the current user's credentials.
The Backup Client is designed to be able to back up small to medium sized servers.
The pages on installing and configuring the client to run on a server will provide
you with information and detailed steps that you will need to take.
If you need to back up a Network File Server and cannot install the Backup Software
on the server, you can instead run the Backup Client on a workstation with a mapped
network drive pointing to the server.
To backup your files, you simply need to select the directories containing them
in the backup client's folder selections window. Although the backup software can
automatically find common folders like Outlook and Favourites, it's important that
to make sure your data folders are selected for backup.
During the initial backup, all the data you have selected for backup will be fully
uploaded onto our system. Depending on the amount of data and your internet connection,
the upload might take a while and be heavy on the system. After the initial backup
is complete, the software will run in the background and should not slow down your
computer.
You can back up multiple PCs or laptops with
KineticD. The only additional cost will be the
additional storage used.
We do not support running our software in conjunction with any other backup software.
The only time we recommend using other backup software is to perform backups of
SQL or Exchange to disk and then using
KineticD
to backup the resulting file.